Delivery Details

 We are pleased to offer you FREE DELIVERY on all items across the UK.

 

All items are normally dispatched within 1-2 working days of the order being placed. It will then take up to a further 3 working days for Royal Mail or DPD Couriers to deliver your order. Orders weighing over 2kg will automatically be sent by DPD Couriers. 

 

Your Delivery Window:

On the morning of delivery DPD can provide you with a one hour delivery window as long as you provided us with your email address and mobile phone number when ordering. 

 

Tracking Your Parcel:

You can track your parcel or change the delivery date if you are not available to receive your parcel on the scheduled delivery day easily by following this link to DPD.

 

For any other DPD delivery enquiries, please see the FAQ page here.

 

Returns & Cancellations:

We want you to be happy every time you shop with us. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase within 14 days without giving any reason.

 

To cancel your purchase within the 14 day cooling-off period, please complete this short form to request a returns authorisation stating the items to be returned with your reasons for returning. Once we have issued you with a returns reference number, please return the item to us. For your protection, we recommend that you use a recorded delivery service so you can prove the delivery has been sent and received. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.

 

You should be aware that once we begin the delivery process you will be unable to amend or cancel the order.

 

  

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